Water Meter Repairs - Water Turned On/Off

Water meters measure the amount of water used by individuals and/or businesses. Occasionally the City may need to gain access to your home to repair the water meter. You will receive a letter in the mail asking for you to call the Public Works Department at 651-458-2808 to schedule an appointment.

A uniformed City employee will arrive at your home in a City marked vehicle to make this repair at the scheduled time. The City is responsible for the repair of the water meter in your home if it is not caused by the negligence of the homeowner. If you have a meter that is leaking or not functioning properly, call Public Works at 651-458-2808 24 hours a day, 7 days a week.

Procedures to Turn Water On at the Curb

If you need the water turned on at the curb call the Public Works Department at 651-458-2808 to schedule an appointment. Please have a lock-box code or be prepared to meet a Public Works Utility employee at the time of the turn-on. There is a $25 fee for a turn-on service that will be added to the water bill. Water shut-off and turn-on services can take up to four days so plan accordingly. The following forms must be completed before the turn-on service is scheduled. You can email this form to tanderson@cottagegrovemn.gov

Utility Turn-On Form (PDF)

Procedures to Turn Water Off at the Curb

If you need the water turned off at the curb call the Public Works Department at 651-458-2808 to schedule an appointment. Please have a lock-box code or be prepared to meet a Public Works Utility employee at the time of the shut-off. There is a $75 fee for a turn-off that will be added to the utility bill. Water shut-off and turn-on services can take up to four days so plan accordingly. The following forms must be completed before the Turn off service is scheduled. You can email this form to tanderson@cottagegrovemn.gov

Utility Turn-On Form (PDF)Utility Turn-Off Form (PDF)